Intimaze does not accept returns of items that have been worn or subjected to destructive conditions.
Items not returned in original condition are not eligible for refund, store credit, or exchange.
Items that have been laundered.
Unsealed body stockings
Items with tags removed.
Items that smell of cigarette smoke, body odor or perfume.
Items that have lotion or body glitter on them.
Items that have human & animal/pet hair on them.
Items that are soiled or stained.
Items not returned in original packaging.
Last Chance Sale items.
The above items that are not eligible for returns and will be returned to the customer at the customer's expense.
Additional non-returnable items
To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.
- Gift cards
- Downloadable software products
- Some health and personal care items
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after deliveryRefunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: firstname.lastname@example.orgSale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at:
and send your item to the nearest designated processing center.(email us at: email@example.com
for the address)